If you want to buy cosmetic items Ulta is the best option. Now if you already had purchased from Ulta and want to return or exchange product or want to get back your refund but don’t know how. In this article, we provide information about Ulta return policy, Ulta beauty return policy and Ulta return policy without receipt. We provide step by step guide of Ulta return policy to return an item at Ulta store and by mail.
There are various reasons for returning and for beauty products, are more. The reasons like wrong item, mismatch product, wrong size, not suitable. These things happen with any store and the return policy for that. Every store has a return policy for their different products. With this return policy, you can easily return or exchange your item(s) and also get back your refund.
Here are some basic rules that you have to follow to complete your return with Ulta return policy.
- The returned product should contain all the original components.
- Items that are purchased from other retailers, dealers or resellers and not directly from Ulta Beauty are not eligible for return.
- You can return the product simply by visiting the store and by mail.
Ulta Return Policy | In-store Return or Exchange
How to return an item at Ulta?
The in-store return or exchange is much simpler. Just bring your item to any Ulta Beauty store and ask for the return the product. The product should be return within 60 days of the purchase date with original receipt. You will receive a refund in the original form of payment. Otherwise, you will receive a refund in the form of an in-store credit.
How to Exchange an item at Ulta?
If you exchange an item for the same item no payment is required, just bring the product. But if you choose a high price item than your purchased item, you have to pay the difference in the price and sales tax. And if you exchange with a lower price item you will receive a difference in price and sales tax.
How to return an item purchased Online or with Ulta Beauty App?
You can return an item purchased from www.ulta.com or Ulta Beauty App in two ways.
- Visiting Store
- By Mail
Return by Visiting Store
You can easily return an item to any Ulta Beauty Store that purchased from online or by the app. Note that shipping charge will not be refundable, it is only refunded if the package was incorrectly shipped or you receive defective merchandise.
To save the shipping cost and save time, simply return the product to any Ulta Beauty store.
You have to bring the item that you want to return with original email order confirmation, packing slip and all packaging material. If you don’t find the email order confirmation don’t worry. Simply log in to your ULTA.com account, select the order status and select the order number shown on the bottom of the packing slip. You can also access it in the app.
If you return the item within 60 days of the purchase date with the original email order confirmation and packing slip you will receive your refund in the original form of payment. If you are using an online payment service, you will receive it in your preferred credit or debit card or as in-store credit. In all other cases, you will receive a refund in the form of an in-store credit.
Ulta Return Policy Without Receipt
If you are unable to find the original email order confirmation and packing slip of an online purchased item, you only can exchange the item or receive in-store credit at the lowest selling price at the product sold by Ulta Beauty during the 90-day period preceding the return.
How to return an Online purchased item by Mail?
If you want to avoid the shipping cost and complete the process very fast by visiting any Ulta Beauty store. If you want to mail your return to Ulta Beauty, you have to cover the return shipping charges. Ulta is unable to accept CODs for returned merchandise.
If you return a product within 60 days of process date on order packing slip, you will receive a refund in the original form of payment. If payment was made with a store Gift Card, a refund will be issued in the form of an Ulta Beauty eGift Card.
Put all the items comes with the original product in the same shipping carton that you received. Use the return mailing label printed on the packing list included in your shipping package and address the return package to
ULTA.com Returns Center
1135 Arbor Drive
Romeoville, IL 60446
Choose ground transport only to return products to Ulta Beauty. There some items may have Hazardous Materials (HAZMAT). The aerosol items, some alcohol-based items, items that contain contents under pressure, and others like hairspray, nail polish and items containing flammable, volatile or corrosive chemicals are Hazardous Materials.
Use only traceable ground shipping methods like UPS or U.S. Postal Service. So you can track your shipment.
Ulta will notify by mail when they processed your return. you also can check your return status online by login into your ULTA.com account. If you choose to refund in a credit or bank card, wait for 7-10 days to appear on your account.
If you have any question about Ulta Refund Policy, Ulta return policy without Receipt and Ulta Exchange Policy let us know us by comment below.
Thank you for reading.