Forever 21 Return Policy

Forever 21 Return Policy

Have you recently purchased from Forever 21? People love to buy from Forever 21 as they offered a wide range of products for men, women, and children. You can buy products from the store or you can order online or from a mobile app. After purchasing a product, sometimes you found that the product is damaged or mismatch or wrong size. And for this, you are searching for return policy. Here we give you complete details of the Forever 21 return policy.

Here we also give information about In-store returns for the purchase of the product from the store. We also provide information about how to return online purchase products. You will also get information about Forever 21 online return policy and Forever 21 refund policy.

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Forever 21 Return Policy for In-Store Purchases

In-Store Returns 

Customers have 30 days to return the product from the purchase date. Customers have to note that final sale products are not eligible for refunds. The items like sale merchandise, jewelry, cosmetic items, gift cards, and online gift certificates. The items are not from the final sale are returnable with all original tags and must be unworn. The swimwear must have sanitary liners. The original return form is required for a return.

Note that shipping fees are not refundable and the customer has to pay for return shipping.

If the customer wants to return online purchase item(s) to Forever 21 retail stores, they can return to any Forever 21, Heritage 1981, XXl Forever, Reference or Gadzooks in the United States. If you want to return an item to the store, you will only receive a store credit or exchange for another item. A customer has to bring an original invoice at the time of exchange. You will find more details at Forever 21 Return Policy.

Returns Via Mail

First, fill the return form with return reason and check items for return. Pack the item with original packaging along with customs papers that come with the package, if any. After that attach the return label to the box and send to:

Forever 21

Attn.: Online Returns

1807 E. Olympic Blvd

Los Angeles, CA 90021

  • The accounts should be credited within 2-3 weeks of the date of item ship and 4-6 weeks for international addresses. The credit will show on account statement within 1-3 billing cycles depends on customer location.
  • The returns made with payment of gift cards, store credit or e-gift certificates are allowed. Customers have to provide original card or certificate which used to made payment to receive credit.
  • Packages with have wrong items means not match with your invoice or the defective items are eligible for returns or exchange or store credit if returned to the store with exception of return from international addresses, U.S territories and APO/FPO addresses. Items also returned to the Forever 21, Heritage 1981, XXl Forever, Reference or Gadzooks store in the U.S.
  • If you return an item by mail, fill out the return form with a proper return code and describe if defective. Now if you want the same item that you ordered, simply write Exchange in the notes section and you will not have to pay for shipping that is sent back to you. If the item is not available, you will receive a credit in the same form of payment. Note that you have to include return form and return shipping receipt in the box for credit of return shipping.

How to get Shipping Credit?

Fed Ex Ground, UPS Ground, and USPS priority shipping costs will be created in full. Now if the customer pays for 3-day or faster shipping service, they will only receive the Ground shipping.

You only will receive a full refund if you use the standard shipping method. If it is express, USPS first-class Mail International amount you will receive credit in your account.

There are no exchanges on returns from U.S territories American Samoa, U.S Virgin Islands, Puerto Rico, Palau, Guam, Marshall Islands and the Federated States of Micronesia.

Forever 21 Return Policy for Online Purchase

If you purchase a product from the Forever 21 website, you must know the Forever 21 online return policy. The online purchased item may return to store only if you have original receipt. Forever 21 only processes an exchange with in-store returns. You will not receive any refund.

If you return an item for reason like defective or wrong item, you may return it to any Forever 21, Heritage 1981, Gadzooks, Reference or XXl Forever for an exchange or store credit.

If you want to exchange the item by mail, fill the return form with the defective or wrong item. And if you want a replacement, write Exchange in the notes section. You don’t have to pay shipping fees if the item passes the inspection. You will receive shipping cost if you send return shipping receipt with the package. The Forever 21 does not accept exchanges for items from U.S Territories, APO/FPO address or international address, but they refund the money spent on a purchase.

Final Words

If you have any question about Forever 21 Refund Policy, Forever 21 return policy and Forever 21 Exchange Policy let us know us by comment below.

Thank you for reading.

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